Privacy Policy

At Artisan Crafted Furniture, located in Asheville, North Carolina, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, purchase our handcrafted furniture, or otherwise engage with us. Our address is 28 Walnut Street, Asheville, NC 28801, and you can reach our Data Protection Officer, Amelia Greene, at amelia.greene@earthwanderstories.com or by calling (828) 555-2876.

Data Collection

We collect information from you in various ways, including:

• Information You Provide Directly: When you place an order, create an account, subscribe to our newsletter, fill out a form, or contact us, we collect information such as your name, email address, phone number, shipping address, billing address, and payment information. For example, when ordering a custom-made Appalachian Walnut dining table, we need your shipping address to deliver the finished product.
• Automatically Collected Information: We automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We use cookies and similar technologies to collect this information.
• Cookies and Similar Technologies: We use cookies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences, understand how you use our website, and personalize content. You can control cookies through your browser settings. For more information, please review our Cookie Policy.

Use of Information

We use the information we collect for the following purposes:

• Order Fulfillment: To process and fulfill your orders for items like our bespoke Cherry wood bookshelves, including shipping, delivery, and invoicing.
• Customer Service: To provide customer support, respond to your inquiries, and resolve any issues you may have.
• Personalization: To personalize your experience on our website, provide tailored content, and recommend products that may be of interest to you.
• Marketing Communications: To send you newsletters, promotional offers, and other marketing communications about our furniture collections and special events, provided you have opted in to receive such communications. You can opt out at any time.
• Website Improvement: To analyze website usage and trends, improve our website functionality, and develop new features.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Data Sharing

We may share your personal information with the following categories of recipients:

• Service Providers: We share information with third-party service providers who assist us with payment processing, shipping, marketing, data analytics, and other services necessary for our business operations. For example, we use Appalachian Delivery Services for local furniture deliveries. These providers are contractually obligated to protect your information.
• Business Partners: We may share information with business partners who offer products or services that may be of interest to you, such as interior design consultants in Asheville.
• Legal Authorities: We may disclose information to legal authorities if required by law or legal process.

Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: We use encryption to protect sensitive data during transmission, such as payment information.
• Firewalls: We use firewalls to prevent unauthorized access to our systems.
• Access Controls: We restrict access to personal information to authorized personnel only.
• Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we maintain order history for accounting and warranty purposes, typically for seven years, in accordance with North Carolina state law.

Your Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.
• Rectification: You have the right to request that we correct any inaccurate or incomplete information we hold about you.
• Erasure: You have the right to request that we erase your personal information, subject to certain exceptions.
• Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Objection: You have the right to object to the processing of your personal information in certain circumstances.
• Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact Amelia Greene, our Data Protection Officer, at amelia.greene@earthwanderstories.com or (828) 555-2876. We will respond to your request within a reasonable timeframe.

Data Transfer

Your personal information may be transferred to and processed in countries outside of your country of residence, including the United States. These countries may have data protection laws that are different from the laws of your country. We will take appropriate measures to ensure that your personal information is protected in accordance with this Privacy Policy.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the “Last Updated” date below. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices. The last updated date is October 26, 2026.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Artisan Crafted Furniture
28 Walnut Street
Asheville, NC 28801
Email: info@earthwanderstories.com
Phone: (828) 555-2876

California Privacy Rights

California residents have certain additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These rights include:

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of the information, the purposes for collecting the information, and the categories of third parties with whom we share the information.
• Right to Delete: You have the right to request that we delete the personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.
• Right to Opt-Out of Sale or Sharing: You have the right to opt-out of the sale or sharing of your personal information. Artisan Crafted Furniture does not sell your personal information, but we do share some data for targeted advertising purposes. You can opt-out of this sharing by contacting us at the email address listed above.
• Right to Limit Use of Sensitive Personal Information: You have the right to direct businesses to only use your sensitive personal information for specific purposes. We do not collect or process sensitive personal information beyond what is necessary to provide our services.
• Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA/CPRA rights.

To exercise these rights, please contact us at info@earthwanderstories.com or (828) 555-2876.

Table: Third-Party Service Providers

List of Third-Party Service Providers and Their Purposes

Service Provider	Purpose	Data Shared
Appalachian Delivery Services	Local Furniture Deliveries	Name, Address, Phone Number
SecurePay Solutions	Payment Processing	Payment Information, Billing Address
EmailBlast Marketing	Email Marketing	Email Address, Name
WebAnalytics Pro	Website Analytics	IP Address, Browser Type, Pages Visited